My experience with ordering my...product...from Climbing Anchors was very straight forward and hassle free. To be honest, I can't say I'm looking forward to using what I bought from Climbing Anchors...in fact, I hope I never have to get into a position where I'll be capable of providing a first hand evidence based review of the product and its quality. Let's just say, I'm glad they exist, and that Climbing Anchors had them for sale......I bought Wag Bags....PS I did very much enjoy the candies, the sticker for my "gear box" and the hand written "from country" post card