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Kajin
DO NOT CHOOSE THIS CLINIC. IT’S A SCAM!! This is literally scam; therefore, I will not recommend this place to anyone. After I paid my 200 euro deposit the coordinator, she told me that I will not be able to get my deposit back because this deposit locks in the price they got quoted. However, before I headed to Istanbul I asked my coordinator (Emre) if the price would be the same for veneers, and he stated that the price for laminated veneers would be the same. They promised me 20 Zirconium Crowns/ Veneers and 4 Onley for 3860 euro. However, my dentist told me that the price for 20 laminated veneers would be 6000 euro, I was in shocked because I only knew I was going to pay in total 3860 euro, and when I asked the dentist why my price has changed, she said that Emre the coordinator has given me the wrong information and that he did not know the difference between veneers and crowns. SO, if Emre have given me the wrong information why do I need to pay more for the procedure, as I have done exactly what the coordinator told me. If I only knew that the price would change I would not have chosen the Clinic Center, as there are others clinic that offers better service and price. Emre and another coordinator promised me also that I will have a physical consultation and we will design my “new” teeth together when I arrived to the dentist here in Istanbul but that did not happen. When I arrived to the dentist at 2 pm, I had to fill out some forms and after that we took X-Ray of my teeth and they concluded that it would be best for me to have crowns and not veneers. I refused the offer and told them that I wanted laminated veneers but they kept ignoring what I wanted and only recommended that I should have crowns. This to me is very unprofessional. First of all, they changed my price, second of all they did not have physical consultation with me and so on… Because zirconium crowns are a lot cheaper then laminated veneers, they did not want me to choose what I wanted but instead for them money was more important. However, when I got back to my hotel after 7 hours at the dentist, I texted my coordinator (Emre) and asked him what happened to the package I was quoted for and he could not really answer my simple question. So If cannot get my deposit back because the price is locked for the package that I was offer to, why has my price and package changed? I have tried to call Emre several times, but he does not reply to any of my calls or my simple question and instead asking me to pay the remaining amount. I called my lawyer (family lawyer here in Istanbul) and told him about my situation and he was as surprised as I was for the price, package and service. My lawyer has tried to call Emre several times but no response. I told Emre that I want my money back, and I will cover the amount for the days I’ve stayed in the hotel and what the dentist done so far (NOTHING) but he is refusing. Also because I did not have my physical consultation, I am to scared to go back there and let them touch my teeth. Also, I wanted to state that the clinic is very dirty and the dentist and customers were not using face mask so I felt there was no restriction due to COVID. Also to mention this, I talked to several coordinators and they all gave me different information, price and package. So be very careful if your choosing this clinic center. PLEASE DO NOT CHOOSE THIS CLINIC! ALL THEY WANT IS MONEY FROM YOU.
3 years ago
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Clinic Center has a 4.2 average rating from 81 reviews

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