am only giving this company one star as I can't select none!! We pre booked a taxi ( a month in advance) for a return trip NYE. I was sent an email with a job number & price, it was so reasonable that I emailed confirming it was correct, I had 3 replies assuring me it was. We were picked up roughly on time but when we arrived at the venue we were charged an extra £20 for one way, I phoned the company whilst still in the taxi after a minor disagreement we decided to split the difference & paid an extra £10. I was then assured 3 times that the price would still be the same home for a 2.15 am pick up. At 02.06 I was called to say the taxi was waiting at 02.08 I had a text saying it had been cancelled 😡. We were left stranded In the middle of Fulham on NYE without a taxi home. Then they had the audacity to tell to wait 2 hours & they would get a taxi to me for over £30 extra to the quote. ABSOLUTELY ABYSMAL SERVICE 😡 no wonder uber is taking over the world.