Well where do I start? Firstly, if you are living in the Godalming area you should be aware that Clocktower bought Speedwell Taxis which had a, ahem, reputation that spoke for itself. Secondly, take a look at the profile of reviews only 1’s and 5’s? Read the 5’s and you mostly get short ones like “Great Service!”, “Good Company, great Drivers”. Oh and curiously repeat 5 star reviews from the same “alleged” genuine reviewer or sometimes with “Mr” added. MMMmmm curious. Then read the 1’s which in the most part are obviously written by a genuine disgruntled customer with details and noticeable proper grammar. MMMMMMmmmmm even more curious! As for me well my experience beggars belief. When I first started using them the service was OK for the first 3 or 4 bookings. Then last month I needed to get to London for an interview and needed transport to my nearest station. When booking the call I deliberately added 15 minutes to my normal buffer due to the importance. Good job I did as the driver was 15 minutes late, no call, no apology, I “Just” got the train. The driver also seemed to be of the opinion that because he had come from 15 miles away he had the “right” to be late. Unbelievable. This morning my usual local driver was unavailable so I reluctantly booked clocktower one more time. This time I added 25 minutes buffer as it was another interview and stressed to the office the importance of being on time. I would rather have a coffee on the platform and be on time than be late. I rang the office 45 minutes before the booking time and was assured the driver would be on time. 5 Minutes, yes 5 minutes before the booking time I got a call informing me the driver would now be with me 20 minutes later than the booking time, 5 minutes before my train departure. I had no option to walk as fast as I could to the station and thanks to a very kind passing driver drove me the final ¼ mile and I got my train. Stressed, sweaty and angry, great state to be in before an interview. Surely they would have known at least half an hour beforehand they would be late, I asked another local driver on the return home and he confirmed this. I have also experienced the same behaviours mentioned in other reviews, rude inept staff and drivers, cut off mid sentence etc etc. This company should be on Rogue Traders. Don’t just DON’T go anywhere near these cowboys not even with someone else’s bargepole.