Update. Promised a call TWICE from management to explain what happened. Totally ignored. Dear Maxwell, Rocky Maxwell (do you have multiple personality disorder?, A Talukdar (what an imagination you have), Steve, Sam and the other drivers of this company, I hope you enjoy working for them. How long for I wonder? Dear Managers / Directors. You are totally incompetent and clearly don't care about the implications of your shoddy, inept service on your customers. You don't deserve to run a business that impacts people's day to day lives so much. Expect to hear from Wokingham Council Licencing department VERY soon. You have upset the wrong marine big time.