The only thing that went well was when they got the money from me and made me pay 4 times the price of an insurance. Really really poor customer service, I had to spend an hour to get a negative response to a question just because nobody had the competency to help. And when I spoke to them about this, they actually feel this is how it should work, for a customer to have to talk to 4 different people and share the same information. They promise things over the phone that they do not commit to after that. I find this is very close to a scam, looking forward to moving away from them. Stay away, as much as you can!