We were delivered a fridge freezer and a cooker. Despite co ops claims that they take away all the packaging the delivery men refused to unpack them stating "can you imagine if we actually did take away all this rubbish we would need s compacter on the van" thry then told us how to unpack it and recommended leaving the polystyrene on the bottom of the fridge because "some of the council houses have uneven floors". We are disabled and so we struggled to unpack them ourselves and we put the packaging in the tiny shed we have out side. We rang and complained and were granted a "team" to be sent out to collect the packaging. The team refused to go near the shed. The "lady" on the phone was obnoxious and then said " I'm terminating this call now I have said what I had to say" The electrician who came out to fit the cooker (sent by co op) shouted at us for not unpacking it in advance and then unpacked it violently leaving one of the knobs permanent bent. The fridge is also damaged as the freezer door makes a crack every time I close it. I would avoid.