In July 2023, my dear mother passed away, and we chose to engage the services of the local co-op for her arrangements. However, our experience left us deeply disappointed. Upon seeing my mother's body, I was shocked to find it wrapped in a plastic bag under a gown, and the coffin displayed visible marks that were concerning. The staff's reluctance to allow the family to view the body was disheartening, and their multiple excuses only added to our distress. It's important to note that if you decide not to view the body, it seems they may not handle your loved one with the care and respect they deserve. Regrettably, I will never choose their services again, and I strongly advise others to explore alternative options during their time of need.