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Anonymous
Worst customer service I have experienced. They don’t want to take any responsibility. The courier Evri assured me I was still on time to change the final delivery address since they had the parcel in their depot still, but I would have to contact Cocoon Center- but guess what? Cocoon center was on holiday (French holiday though they sell to UK, weird), so by the time Cocoon customer service got back to me, they wash their hands and say they can’t help! Horrible service, rude service and especially NOT reliable!
2 years ago
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Cocooncenter has a 1.3 average rating from 31 reviews

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