This company tries very hard to disguise that they are not based in the UK. Their website is an English site, their returns policy does not spell out that you will be paying postage to return to USA and they do not advise that your items will be shipped in from either USA or Singapore or Asia. I tried to cancel my order 12 hours after submitting it, but they only replied after my third email saying they ‘couldn’t stop the order’. When I complained (politely) they blocked me from their FB messenger (which I have read online they’ve done to other customers as well). They are dishonest and a nightmare to deal with. They offered me a £20 refund and I get to keep the items (that I originally tried to cancel). Avoid them, they are all over trustpilot and a site that evaluates if companies are a scam. Cocosummer is a HUGE fail.