I have only just taken receipt of the Eureka Mignon so an unable to compare it to my old Savinelli (which is still going after 30000 double shots) but look forward to being able to give it 5 stars once I get the adjustment right and get familar with it. The poor rating is not down to Coffeeteca but Startrack's delivery. I was in no rush so only tracked the parcel after a week+ to discover that Coffeetecan had dispatched it promptly and it had already been in Coffs for a week. Apparently the street number had been incorrectly transcribed to no20 so the parcel was returned to the depot. We all make minor mistakes occasionally but it would have been appropriate if they's sent me a msg that the address didn't exist rather than have me ring a week later. I initially offered to pick it up in person but was advised Startrack couldn't be certain that would be possible as it could be declined because my ID would show the correct house no, ie 40. So I went for the redelivery option (accepting some further delay). On Wed 19th I received a msg that it would be delivered that day between 9am and 5pm. The time was already 5.06pm! So I expected delivery on the 20th. I happened to see the Startrack van pass my house in the morning without stopping so immediately rang to be advised the address was still no 20 so they had not been able to deliver it. I have finally picked it up myself from the depot today. Unbelievable! I believe Startrack are generally a capable organisation and staff are always courteous. However it only works efficiently when the bar codes and readers are in control. Any problem requiring human intervention (I spoke to 4 and lost count of the calls) is a recipe for bigger problems. I don't know if the staff are inadequately trained or don't understand their own systems or they get tangled up with bureaucratic rules but all very frustrating.