Placed my order on the 13th of February. It has been almost 3 weeks and they have still not shipped out my order. I contacted them several times and they gave an odd excuse that there was an issue at their warehouse and otherwise did not answer any of my questions, including a possible eta on the shipment date. I then requested a cancellation of my order on the 24th, that has still not happened and they are now telling me that because my order is in their warehouse for processing the cancellation may not be accepted? This is literally fraud, it does not say in their Terms & Conditions that they can refuse cancellation before even sending out your order. I have now contacted PayPal and intend to contact my bank as well, since coggles insists on fradulent behaviour.