Would like to give zero stars I returned an expensive item which was too small 10 weeks ago using their returns label it was unaccounted for (lost/stolen) in the post As confirmed by Hermes. I have been trying to get a refund for 5 weeks and their clear con artist tactics are stalling this. AVOID THESE SHAMEFUL PEOPLE. I still do not have my refund and will do a small claims next plus warn all consumers on any platform that I can.
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