Coggles have cancellation policy. That is why i cancel the order due to mistaking the order just after half an hour. However, the customer service said they cannot cancel the order because the order was in dispatch process already. After asking the credit company to void my transaction, Coggles cancelled all my orders even the one i ordered a week before. The company is a liar. They can choose which order to cancel. Cannot cancel the order made within half an hour due to under dispatching. But they can cancel another order made a week before. Cheating Coggles!!!! btw, i had another order a month ago. the goods were received more than 10 days. Don't believe in their Coggles' claims.