I’m sad to say I’m the next returns victim. I returned the item worth £240 and paid them £5 to do it. When it arrived I was emailed to say it had arrived back and I’d receive the refund within 5 days. This did not happen and they didn’t even mark it as returned on my account or inform clear pay. I emailed them to ask what was going on and they asked me for tracking receipt?? First sign of what was to come. I gave them it, and was told the parcel couldn’t be located and was being put under investigation?? Ok - now I know I’m the next victim of their returns scam. I mean the thing is, if I knew I would be robbed £240 in broad daylight, I would’ve kept the jacket. Or asked for it back. But the scam they have going you can’t do either because they claim they lost it. I mean I can’t quite believe it. I’m investigating my legal position. And escalating with clear pay and the brand of the item I purchased, as I work with them. They already got banned from working with klarna so maybe clear pay can help. Please avoid if you aren’t sure about your purchase. They will take the item back and not refund. ORDER NUMBER 597676887
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