For the first time I decided to order something from this tedious store, though later that day I cancelled my order. Without single response from the store on the cancellation, I did send another request to cancel it early morning the next day. Also no confirmation from the customer service. Later in the noon, I received the message that the order is just despatched. Now I received the order, but had to send it back, since I changed my mind in the first place. Coggles refused to refund the return shipping costs! which is outrageous! customer service responds with huge delay! and their communication is very robotic, they don't care about the issues as long as it doesn't cost them a cent!!!! BAD BAD BAD! Think twice before u decide to order from them!!!!