I Ordered a 32" pair of APC New Standard jeans and a 30" arrived despite the site displaying that 30" were out of stock. Rang Coggles, was told I've get a call back - didn't. After 2 days, I finally received a return number which was for a refund whereas I wanted a exchange so another day passed. I then waited for a courier to come and pick the jeans, nobody came. I rang DHL and they had no record of a collection arranged so another phone call (at a cost) to Coggles to rearrange a collection and was told that the collection was arranged with DHL instead so I rang them and they had no reference either. When they were eventually picked up, the jeans took 8 days to reach Coggles (as they had chosen the cheapest service possible) and a further week to 'process' the jeans to which after 3 weeks of premium phone calls and emails to their extremely unhelpful staff, I was told the 32" wasn't in stock and shouldn't be listed as such on the website despite the website still showing them not only in stock but a further 15% added on to the price. After another angry phone call was told I would receive a 10% (incredible) discount on my next order to which of course to live up to the Coggles standard, has not arrived. I wouldn't recommend this company to anyone. Quite frankly, it's disgusting.