I implore you never to use Coggles. This is hands down the worst service I have ever experienced. I bought an item on sale and then on the same day an hour later it had been discounted by a further 10%. I called up customer service at a premium cost to find out what this was all about and if they could refund the difference or at least do something. And wow. What I got on the other end was some smart alec "customer relations expert" who spoke to me in an insulting, discerning and quite frankly rude way. Not once did they apologise, instead referring to the terms and conditions to answer every question I asked. They insisted that they would not be offering any form of compensation to me for this slight, to which I asked them what they would think of this situation had they been in my shoes- "Infuriated" is the word they used and that is exactly how I felt dealing with unsympathetic jobsworth on the other end. I then asked who I would need to speak to to take this higher as it was clear it was going nowhere and I was outraged at the way they could a paying customer. They said they were the highest point of contact and that any complaints would be dealt with someone of the same level as them in their office- utterly unbelievable! Reading the other comments on here I am shocked that this is still a business. Needless to say I will never be using this "service" again, horrendous horrendous company!! Avoid like the plague!