This company does not stand by the quality of its products. I purchased a vanity with top and sink. When my contractor opened the package (which was wrapped in black plastic so the contents were not viewable), we discovered that the sink was shattered and the quartz top had a large chip out of the corner. Although Customer Care offered to send a new sink, they refused to replace the quartz top. They pointed instead to their online policy that said that I was supposed to check the delivery and report damage within 2 days. That policy is not prominent on the website and the items were tightly wrapped in black plastic and extremely heavy. There was no way I could lift them and open them on my own. I'm very disappointed that the company would hide behind an unreasonable policy -- especially since it was only a few weeks from delivery to the date of reporting the damage. I'll be pursuing an appropriate response through legal channels.