We tracked 75 miles across the pennines to buy our Nissan Juke from Colin Appleyard at Keighley. Everything was going so smoothly until the final hurdle. Our salesman Ashley certainly knew his stuff about the process and the product but on handover we were disappointed to see it still had scratches in the passenger door which we pointed out at our first contact 2 weeks ago. After the original sales patter of " we don't sell cars with knocks or scratches" we were left with no option but to take the car, as by then we had taxed it and signed away our UNMARKED trade in. Why don't you let customers inspect the car before the deal is completed, seems very underhand.