My wife & I have been dealing with Appleyards for some considerable time.Generally they always provide what it says on the tin. Our first point of contact was with Matthew Butterfield. We were impressed with his knowledge & professional skill. He has remained the 'go to' for most aspects of our Appleyards experience. He creates the impression that the entire operation functions at his own high level. We ceased our relationship with Appleyards for a while when Susuki could not provide the particular kind of vehicle we required, then renewed contact with Matthew in December 2021. Our purchasing habits were re-established. Fast forward to late March 2024. Our car in for service. We spoke with Matthew & somehow, after conversations spread over three days, we emerged with a new car. The Appleyards operation & Matthew in particular were somehow better than ever.