We have bought a 12 month old Vitara from your Huddersfield field branch and found oval a very good experience, we had the car coated with Gen-3 Glasscoat, the car shines like new but the feel of the car is like fine sandpaper and not smoother than the original paint as claimed by the product manufacturer. We are very disappointed with this product and now wish we had not wasted our money on it. We returned the car to be told this is the normal finish of the product and there is nothing wrong with it. I believe the product has not been applied correctly as there is a car in the showroom done with Gen-3 and it has a lovely smooth finish, we are very disappointed now. This is my wife's car and she is rather upset.I have been a customer of Colin Appleyards for over 30 years mainly on the motorcycle side being friends with Colin and Robin, I will be meeting both Peggy and Robin at Donninton at Easter as I am a BSB marshal and spend time with them in the paddock, the last thing I wish to talk about is this experience but I will.