Purchasing vehicle was professionally done. Had to wait a day for finance to be confirmed then was a few more days wait to pick up the car. Was excited to wake up and get my car but on the day I was told I couldn't due to a problem with getting road tax. No apology given the next day when I eventually picked the car up. I then had a problem with the infotainment system voice recognition which was not fixed the first time. Over a week later the car was taken back and did get fixed. I was offered a pick up and courtesy car on this occasion which was great but overall I had been inconvenienced on three occasions.