My motorcycle developed a fault. Exhaust Valve Actuator, believed to be seized open. Booked in for this to be fixed along with a 7500 mile service on 30th of June and picked up on the 1st of July. Picking up the bike I was informed that you didn't have the diagnostic device to remove the code, (bearing in mind this is a Suzuki main dealer and my motorcycle is a Suzuki) I was told you would place one on order and to pop back in to have it removed. I paid £403.88 for this service and apparent repair. After multiple emails and phone calls, 2 months later I was informed I could bring the bike in at my next available opportunity. Today(18/09) I brought the bike in. You attempted to remove the code but the fault code remained. This brings me onto this review with these points. - You clearly didn't check or investigate why my Exhaust Valve Actuator had failed on the 30th of June, which is the main reason I brought the bike in. - I was charged extra labour for this "repair" on top of the 7500 mile service(which is essentially an inspect, tighten and oil/filter service). - Why would you attempt to remove a code for a problem you haven't fixed? Incompetent and disappointing.