Unfortunately, I remember dealing with Colin Fern himself and he set a high bar! His team, despite being very professional are still note quite as good as dealing with him directly, and it's a bit of a shame to loose that personal touch. Still the business has clearly gone from strength to strength and that's not only to be admired but truly well deserved. I've always found the guys there to be very capable and very professional. I'd have no hesitation in recommending them and, other than one issue that they were very quick to resolve, have found their work to be very well carried out, though prices have also increased no doubt reflecting demand.