I had ordered 6 pairs of contacts and only received 2 pairs as they split my order immediately after being placed. The email stated that the other 4 were just going to come at a later time and that wasnt a problem. It has been over 3 weeks now and still nothing. Just yesterday I did reach out and you guys seemed more than happy to ship my order of the remaining 4 pairs or a full refund. I am currently waiting on conformation that you have shipped my remaining 4 pairs and to receive them. The contacts themselves are not what the pictures look like but they are very comfortable and soft.