I ordered a slipcover for my IKEA stocksund sofa this October. Very disappointing experience!!! Perfect fit? Poor fit! One side of the seat cushion cover is 4cm longer than my seat. The L shape area does not fit properly and the excessive fabric is about 2cm on each side. The armrest protector is also poorly done, which has a excessive fabric of about 3cm. The back cushion cover is extremely tight and when I put it on, it is obviously visually smaller than the original cushion. All photos are attached here and everyone can see the difference. Replacement claim? Ridiculous lengthy process! Then I decided to give it a try to submit a replacement claim. I even felt lucky that they have the instructions on photos required for the claim. What I didn’t know is this is just the beginning! Until today, the claim process has cost nearly a month, a total of 20 emails, 10+ photos, a pdf document contains 20 measurements (Yes they asked me to measure seam to seam for every detail of my sofa AND their cover.) and customer service is still asking for more photos in order to submit replacement request. What really frustrates me is they never provided any complete list of requirements, they just kept sending emails saying: ”Can I trouble you to provide blablabla...” Besides it will take another month or two for production and shipping. By that time I received the final product, it will be probably half year past my order date. The process is ENDLESS and just a waste a of time. I QUIT.