The slip covers we ordered, which were labelled "snug" and were for a standard Ikea couch style, came extremely baggy, in one case with over an inch and a half of slack. Reporting the issue to Comfort Works has led to an increasingly frustrating chain of more and more information they ask from us in email after email, when all of it could easily have been asked up front. It feels like an attempt to either frustrate us out of responding, or pushing it past the return window, either way a slimy way of getting out of offering a refund for a product that was effectively defective. We will never be ordering from Comfort Works again.
3 years ago
Comfort Works has a
4.8
average rating
from
4,675
reviews
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