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Lucy C
I dont normally write reviews but I have been so impressed with Comfort Works that I feel they deserve praise and promotion. Also I will note there have been no bribes or promises of discounts If I write a review! This is a company that goes over and above and exactly how a company should be run - The customer service, the communication, the attention to detail, value for money, the workmanship and speed in which the covers were made and dispatched were second to none. Mark answered my numerous emails within hours and was always polite, understanding and courteous. Nothing was too much trouble and I always felt listened to. I knew who I was dealing with and Mark knew all about my order and requests. We have 2 (retired Ikea) Backamo Sofas which were desperate for a revamp. We had contacted Plumbs for a quote and had been 3 times more expensive. Other companies could make the 3 seater but not the 2. Comfort Works made a new template for our 2 seater as this wasn’t held in their system and is now held as a pattern. The measuring template was simple and straight forward and when arrived fitted like a glove. I can 100% recommend this company and the beautifully made covers. Thank you to the most brilliantly run company. I will definitely be using again!
2 years ago
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Comfort Works has a 4.8 average rating from 4,673 reviews

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