WE LOVE IT! The best customer service that we have received as long as I can remember. 33 e-mails between Mark (Comfort Works) and me coordinating the color, fabric, confirming dimensions, and revalidating dimensions to ensure that the cover for the Dean Sectional Sofa arrived quickly and perfectly for installation within 15 minutes from opening the box. The response time on correspondence was typically within hours. My wife and I are going to rave non-stop about Comfort Works and our all-star customer service representative, Mark N. I'd upload a photo, but the review breaks when I try.