I can’t begin to say enough about the quality of the slip cover I purchased from Comfort Works and, most importantly, about the customer service I received from their customer service representative, Alejo. I reached out to Comfort Works a few weeks ago hoping they had a slip cover for my very old Ikea Kalanda Sofa Sleeper. Although they did not have my slip cover model in stock, Alejo encouraged me to consider having a custom slip cover made for my sofa, which is exactly what I did. Of concern was the fact that I needed my slip cover prior to a housewarming party I am giving in early August. Not only did I receive my slip cover with 4 weeks to spare, but at every step of the process, Alejo stayed on top of my order and checked, double checked and triple checked the measurements that I sent him. On top of this was the familiarity and professionalism in which Alejo communicated with me…he was not a robot reading off of a script. He was professional, friendly and exceedingly effective in delivering the slip cover to me in a way that harkens back to days when customer service actually meant something. I would highly recommend considering Comfort Works for your slip cover needs.