They are perfectionist, which could be nice if both parties are on the same page. However, for consumers who work like to get slipcovers for their couch / bed / whatever, who doesn't have great access to take the meticulously precise measurements they make you to take, then I would not recommend it. I was chatting with Omar to get a slipcover for my sectional, I repeated over and over to him that I do not require a form fitting cover, but rather, a cover that covers my sectional. I provided make and model, and generic measurements to him, and he would not take it. It's not the best experience if you have furniture in storage, and would like to make purchase prior to moving your stuff.