This is the second review I have done, as I am still waiting to have my roof fixed, where they initially did a poor job, lied about what time the man was coming to fix it. When he came, he said he couldn't do it on his own, after walking on my new rug with filthy boots! Then customer service rang and asked me to take the review down, which I said I would once I had a satisfactory job done. After several more calls, Charlotte finally set up a date for it to be done, I am still sitting here waiting for a call back, as Daniella on customer service has just told me that I am not even booked in!!! they wont call me back, because they never do. What a joke of a company, I have even read their employee reviews, who call them Cowboys! and say that they don't pay them. If they don't sort it I will take them to small claims court!