I recieved a phone call shortly after filling out an online instant quote and was told someone could come round that evening to go through it all and give us an instant quote. I thought perfect! But the sales man was extremely pushy for us to sign up to it. We eventually did after he reassured us that if we were to change our minds we could get our full deposit back within a month. The next morning we decided to cancel it so I phoned up and explained that with it coming up to Christmas we couldn't afford it. The gentleman on the phone sounded annoyed and put me onto someone else who again sounded annoyed with me and was quite rude. She explained that I had to send back the signed paperwork (the only paperwork we had) and they would send back our deposit within a month. I did this the same day, it's now been over 7 weeks and we are still waiting for our deposit.