After making the initial enquiry their representative called and explained all the available options and their relative prices. He was very professional, and did not pressure us into making a decision, in any way. In the end we took his advise and placed our order which was confirmed by email at a later date. Also the fitting team that did our job were excellent, they were clean and worked accurately, and left us with a finished product that looked and performed very well. I would not hesitate to recommend them to any other person that has problems with their conservatory getting very hot in the Summer and then very cold in the Winter, They have various cures for this and I thought bearing in mind the quality of their work that their prices were very fair and competitive.