Your company was very responsive to my problems with delivery and damage to the product during delivery return and expeditious replacement of the damaged product. However I’m concerned that your shipping company is less than efficient. For example today when they delivered the new pellet stove I did not received an hour notification of when it would be delivered. Thank goodness the driver was willing to wait for me to arrive home and accept the shipment. He claimed that the app or whatever you use didn’t go through to notify me about the hour notification. I’m sorry but that simply is not acceptable. It could’ve been that it’s it was sent back again. Then I would’ve had to wait till another week.