I ordered a pair for my granddaughter and as a result of the UpSale I purchased a second pair that same day. After about one weeks I noticed that a shipping label was created for both pair. After two weeks I noticed that my order was still being processed. I am now 31 days past my original order date, I have called the company no less than three times 319-209-6566 and at least the same amount of emails. I left voice mails as there is never a live person to answer the phone. None of my emails were responded to. I spent a total of $71.89 for the two pair. Today I called my bank and had the charges reversed for both pair. AVOID THIS SO CALL COMPANY They are probably using customers money to invest and make money of of until the have to refund your money. CROOKS……!