This company is AWFUL! Like others before me, you have no idea they are being shipped from China until you get the order verification. In my case, I immediately contacted them asking to please cancel my order they will not arrive in time. They said they had already been shipped but if I refused the shipment when it arrived, they would simply refund my money when they recieved it. It took 6 weeks to arrive, and I did refuse shipment and tracked it back to China. The order was back in September, and since December I have been trying to get this refund. They say you will have it in 10 days. Every 10 days I contact them on a running email feed and different people at customer service respond that it is being processed and will be another 10 days. They are trying very hard to pretend English is their first language. It is now February of the next year. I am in this cycle. 48.00 is a lot of money for people to pay for nothing. Can't cancel. Can't receive it in a timely manner, Can't return in a timely manner. Can't get a refund. PS. I used my credit card. However, they indicated in their email that if a claim was filed with Paypal they won't honor the refund until the claim it is removed. Who does that? It's a scam.
5 years ago
Comfy sandals has a
1.6
average rating
from
474
reviews
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