(7-16-2020) SURE WISH I HAD FOUND THIS SITE BEFORE I ORDERED FROM THEM TOO. PLACED MY ORDER FOR 2 PAIRS, THEY CHARGED MY CREDIT CARD AND GOT THEIR MONEY. SENT ME AN EMAIL THAT MY ORDER WAS ON IT'S WAY. SAID THAT IT SHOULD ARRIVE WITHIN 14-21 DAYS. IT NEVER DID! TOOK MATTERS INTO MY OWN HANDS: EMAILED THEM EVERY DAY (EVEN THOUGH I NOW THINK THAT THEY ARE NOT A LEGITIMATE COMPANY-SCAMMING PEOPLE), BUT I SENT EMAILS EVERY DAY "BUGGING" THEM ABOUT MY ORDER AND REQUESTING A REFUND. STATING THAT THEY WEREN'T LEGITIMATE, THAT THEY DON'T HAVE ANYONE WORKING THERE TO "GET BACK WITH YOU" IF YOU SEND 'EM AN EMAIL. SO FINALLY, I WENT 3 STEPS FURTHER: I FIRST WROTE THE COMPANY A LETTER~REQUESTING A REFUND. SECOND: I CONTACTED THE BBB AND FILED A COMPLAINT WITH THEM AND THIRD: I CONTACTED THE POSTAL INSPECTORS BECAUSE THEY SOMEHOW ARE USING THE POSTAL TRACKING SYSTEM AND I SAID THAT THEY WERE NOT A LEGITIMATE COMPANY. AFTER REFUSING TO ACCEPT THE OPTION THAT THE BBB GOT BACK TO ME WITH (COMFY SANDALS WANTED TO CONTINUE WITH: MY ORDER HAS SHIPPED) AND THE POSTAL INSPECTORS GOT BACK WITH ME THAT THEY HAVE RECEIVED MY COMPLAINT AND WILL GET BACK WITH ME WHEN THEY ARE FINISHED WITH THEIR INVESTIGATION. IT'S BEEN 2 DAYS SINCE I GOT MY EMAIL FROM THE POSTAL INSPECTORS AND I JUST GOT AN EMAIL FROM COMFY SANDALS (7-16-202) STATING THAT I HAVE A REFUND BEING CREDITED TO MY CREDIT CARD...WOW!! HAD I KNOWN THAT THAT WOULD HAVE HAPPENED, I WOULD HAVE DONE ALL THIS SOONER! WILL NEVER ORDER FROM THIS COMPANY AGAIN AND I WILL SPREAD THE WORD TO OTHERS: DO NOT ORDER FROM COMFY SANDALS...THEY ARE A SCAMMING COMPANY!