Having attended the online evening CCNA sessions, I can wholeheartedly recommend this class to any potential newbie or engineer looking to refresh their skills. The sessions by Joe, are entertaining and interesting enough to stop you falling asleep and, just as importantly, technically sound enough to allow you to get to the grips with the subject at hand. Joe`s skill as an instructor (to me anyway) lies in his ability to make the complex topics simple, by analogies, real life examples (you see him inputting the commands on a live system in real time) and sheer common sense. In the virtual classroom he asks a lot of questions in relation to the scenario at hand, and the back and forth with students, and discussion of the right and wrong answers really helps to cement the right answers. I`ve been on a lot of industry courses with the big suppliers, and they churn out courses and stick to the script, but if you don`t get something Joe will make sure you get it, and demonstrate how/why it is what it is before moving on. The course materials are very good and the lab/troubleshooting scenarios especially. 10/10.