Absolutely appalling service bought a wheelchair and adult bibs with a promise of delivery within 4-5 days. Eight days later nothing arrived, I rang and was promised order would be dispatched that day. Six days later nothing. Staff became rude tutting on the phone at me and putting the phone down, refusing to put me through to there manager. After about 5 calls and hours of my time wasted I spoke with a Manager who told me there warehouse staff could not find the wheelchair and that it would be sent direct from the manufacturer and would be 4-5 days. So they have my money for 3 weeks and still no wheelchair. Avoid this company with like the plague, they initially sound lovely on the phone but end up being rude. To add insult to injury the manager (Jane) said she understands my predicament as her mother is in a wheelchair (at least she got her wheelchair) In the meantime my mother remains bed bound...