Terrible service, avoid like the plague. I ordered a wheel chair and accessories for my house bound father. I waited several weeks for confirmation of shipping. I was unable to reach them via the phone as it was constantly engaged. They did not respond to email requests as to when the items would be shipped. I informed them I needed to cancel the order and and find an alternative supplier and requested a refund as no notification of shipping had been received. They still have my my money and no wheel chair has been sent. They do not respond to emails and do not answer the phone. DO NOT USE THIS SHOP: