Went on the website ordered a £1200 wheelchair which was advertised as in stock. Received no confirmation email. I emailed and rang with no response. Finally 3 weeks later they said the chair is no longer available, asked why they couldn't be bothered to inform me but no response. Asked for a refund they said they would process it immediately, rang a week later to be told the refund has been raised but awaiting transfer to my Grans account, the poor cow is stuck with no wheelchair as we cannot buy another till these arseholes give her her money back. The company needs raising to the ground. A trip to their offices in Preston is on the cards. Absolutely a disgrace