AVOID. Ordered items, paid for items, no delivery and no refund despite numerous calls and emails! Warned them of our intention to refer to Trading Standards - still no response. Have since referred matter to Trading Standards and today have warned them that we will seek recovery of funds plus delivery charge plus interest. This is a failing company who promote themselves as a provider to the elderly and disabled for independent living. I am sure that given their customer base (a most vulnerable group), they will assume that no further action will be taken, given the court fee involved. However, we don’t believe this should be a barrier to exposing this company.