I predict they will go bust any time now! Ordered and paid for a mattress 15/04 - £348 - rang them on 23/04 and told they were out of stock and could not give me any delivery date!! It was needed urgently for my 90yr old mother who was recovering from a broken hip and could not get onto her high mattress so I cancelled and asked for a refund and was told "up to 2weeks" to get my money back!!! I rang on 08/05 and was told by Grace she would mark it as urgent. I emailed on 17/05 - no response so rang them at 4.00pm to be told that they had over 4000 emails to go through and it takes 2 weeks to do refunds - it had by now taken 3 wks and 3 days. After threatening to visit there accounts dept, which I was told were at a different address, I was promised a call back from them and the call came later when I was told "accounts will ring me back" but, of course, this did not happen. However I did receive a refund on the 22/05 - 5 weeks and 2 days after they took my money with no chance of supplying the goods. Each phone call took up to 15 mins to answer if at all - it was excuse after excuse about moving warehouse, very busy, accounts too busy, too many emails, short staffed! Beware of paying for goods before speaking to them to ensure they have stock and get a firm delivery date or better still, buy from somewhere else!