Wish we had looked at all the poor reviews prior to paying for items - 3 weeks on, two telephone calls and still no items received - when you eventually get through to a customer advisor, you get a bulk standard reply of "all we can do is apologise " - said without an ounce of care or professionalism! Have now requested a refund, judging by previous reviews, I suspect this will be a long time coming! This company, by the nature of the items that they are "selling" , are dealing with ill, vulnerable and fragile people - an added disgrace for the, frankly, swindling methods of practice! Avoid at all costs