This is a corrective to my previous one star (i.e. no star!) review concerning car ramps - 20th July or thereabouts. As a result of some angry emails from me and the review mentioned, the company (represented by Jasmine) took reasonably prompt action and half an hour ago - 29th July - the 'swap' took place and I now have the correct item. This proves the Complete Care Shop can get it right when they get their fingers out, but the many errors and delays mentioned in reviews prior to mine suggest they need to up their game much more consistently. Thank you, Jasmine, for the eventual outcome.