I had the pleasure of dealing with a really helpful young lady, Sophia Hussain, who was extremely knowledgable, friendly and efficient. She also had the ability to talk 6 times faster than anybody else I have ever spoken to and still be perfectly understandable, without being boring. I would like to thank her as an excellent member of your company and you for employing the right staff to represent your business. The only impression anybody can get of your company is formed by how efficient these people are on the telephone. Thank you very much, Yours Sincerely, Nigel Waters