Excellent selection of stuff at good prices, but the supposed 24 hour delivery took almost a week, and when it did finally arrive, it was a mess. The lid on a bottle of disinfectant wasn't just loose, but off completely. Needless to say, that particular bottle had spilled its contents all over the entire package, and left the whole order reeking of it, and all cardboard, including the main packing box, soggy. The whole sorry mess was rammed into a bin liner, then a couple of clear plastic sacks with the Royal Mail logo on, and taped at the top, which leads me to suspect that Royal Mail dropped (or threw) it, but even if they did, the bottle cap should have been secure. Every other mail order/online retailer manages it. With all of that said, only £3 worth of stuff was lost, and the prices on most things are so good that I may well order again, but only non-liquid items, or liquids that, when bought in large enough quantities, come shrink wrapped.