Really disappointed we didn’t get to use these at our gender reveal. Website says 1-2 days shipping for Sydney but to contact if unsure. I wanted to check if the public holiday would throw this off and if I needed to select express for my order. Tried the live chat function on the website, no response despite leaving email. Called twice, no answer. Facebook messaged at last resort and waited hours before I just ended up ordering with express shipping assuming this would be next day shipping if standard was 2 days. They eventually got back to me that night saying they would confirm with their courier in the morning if it would make it and refund me if not. I never heard back and haven’t received notice of my order being shipped/refunded so have assumed they will not make it in time. I get public holidays make things tricky but the customer service and communication was a miss. Not clear on what the express shipping option is.